1. Multi-platform coverage to precisely meet onboarding requirements

Our services support the inbound logistics requirements of major e-commerce and retail platforms, including Amazon, Wayfair, Walmart, Newegg, Home Depot, and Target. Our team has in-depth expertise in each platform’s inbound procedures, labeling standards, appointment processes, and time-frame requirements.

• Amazon FBA: Be familiar with Amazon FBA inbound shipping requirements, including FBA labels, outer-box packaging specifications, shipment splitting and consolidation, and Carrier Central appointment scheduling, to ensure smooth inventory placement.
• Wayfair: Master Wayfair’s inbound logistics standards, including supplier labels, ASN (Advanced Shipping Notice) uploads, appointment scheduling rules, packaging requirements, and more, to help home furnishings sellers efficiently onboard their inventory.
• Walmart WFS: Familiar with Walmart Fulfillment Services (WFS) inbound logistics processes, including system integration, labeling standards, appointment management, and inbound inspection and acceptance criteria.
• Newegg: Understand Newegg’s inbound logistics requirements and provide labeling and packaging services that comply with the platform’s standards.
• Home Depot and Target: For supplier direct-delivery requirements in retail channels, we provide warehouse-arrival and last-mile delivery services that comply with platform standards, including EDI integration, compliance labeling, and appointment management.

2. End-to-end service to simplify seller operations

We offer a one-stop warehousing solution that covers everything from domestic shipping to platform inbound logistics, spanning the entire supply chain to help sellers streamline operations and reduce management costs:

• Domestic shipping and export customs clearance: We offer one-stop services including door-to-door pickup, export customs clearance, issuance of certificates of origin, and commodity inspection, ensuring smooth shipment of goods.
• Sea/Air Freight: Based on sellers’ time-sensitive requirements and cost budgets, we offer a variety of shipping options, including full-container-load ocean freight, less-than-container-load (LCL) consolidation, and air freight, to flexibly meet diverse scenarios such as routine restocking, peak-season inventory preparation, and new-product launches.
• Import customs clearance: We provide U.S. import customs clearance services, including bond utilization, duty payment on behalf of clients, preparation and processing of customs documentation, and coordination with inspection authorities, to ensure compliant entry of goods into the U.S. market.
• Last-mile delivery and warehousing: Leveraging our own fleet of trucks and a robust last-mile delivery network, we provide precise door-to-door delivery services from ports and airports to platform warehouses, strictly adhering to the platform’s appointment scheduling rules to ensure timely receipt of goods into the warehouse.
• Single Window for the Entire Process: Sellers need only engage with a single point of contact on our platform to manage the entire end-to-end process—from shipment dispatch to warehouse receipt—eliminating the need for repeated coordination among multiple service providers and significantly reducing communication costs and operational complexity.

3. Timely assurance and flexible response to market changes

By leveraging a combination of transportation modes and highly efficient operational capabilities, we offer sellers differentiated delivery-time options to meet the needs of various business scenarios:

• Quick restocking: For time-sensitive scenarios such as best-selling product stockouts and peak-season promotions, we offer air freight or expedited ocean shipping to minimize transit times from shipment to warehouse receipt, helping sellers quickly restock and seize market opportunities.
• Economic stocking: For cost-sensitive scenarios such as daily replenishment and inventory turnover, we offer full-container-load ocean freight and less-than-container-load (LCL) consolidation services that strike a balance between timeliness and cost, helping sellers optimize their supply-chain cost structure.
• New product launch: For new-product launch scenarios, we provide prioritized operational channels and time-efficiency guarantees to ensure timely shelf placement and capture the optimal market window.
• Bulk Stocking for Major Promotion: For major promotional events such as Prime Day, Black Friday/Cyber Monday, and Double 11, proactively plan capacity resources and operational schedules to ensure timely inbound logistics before the sales surge, thereby preventing logistics delays from impacting sales.

4. System integration support to enhance operational efficiency

We support integration with sellers’ ERP and OMS systems to achieve end-to-end automated management, including automatic order processing, automatic generation of shipping labels, and real-time synchronization of logistics status.

• Automatic order push: Orders and replenishment plans from the seller platform can be automatically pushed to us through the system, eliminating the need for manual data entry and reducing operational steps and data errors.
• Automatic generation of waybills: The system supports the automatic generation and printing of platform-specific labels (such as FBA Labels and Wayfair Supplier Labels), ensuring compliance with platform specifications and preventing warehouse rejection due to labeling issues.
• Real-time logistics status synchronization: From domestic shipment and export customs clearance to ocean freight, import customs clearance, and final warehouse receipt, the logistics status at every critical node is updated in real time to the seller’s system, enabling end-to-end supply chain visibility.
• Inventory Alerts and Replenishment Recommendations: By integrating historical data with logistics performance metrics, the system can provide inventory alerts and replenishment recommendations, helping sellers precisely schedule their stocking cycles and avoid stockouts or overstocking.

5. Platform-specific services, deeply tailored to sellers’ needs

In light of the unique characteristics of each platform, we offer specialized services that are deeply tailored to meet sellers’ specific needs throughout the warehouse-onboarding process:

• Amazon Special Services:

FBA label creation and application services, ensuring compliance with Amazon barcode standards;

Shipment splitting and consolidation services to meet Amazon’s multi-warehouse fulfillment requirements;

Amazon Logistics’ inbound appointment management ensures on-time delivery.

Return processing and re-warehousing services to address the need for restocking returned or exchanged items.

• Wayfair Special Services:

Production and application of supplier labels in compliance with Wayfair platform requirements;

ASN (Advanced Shipping Notice) upload and appointment management;

Specialized packaging and transportation services for large furniture and home furnishings ensure the integrity of goods throughout the shipping process.

• Walmart WFS Specialized Services:

WFS system integration and order synchronization;

Production and application of WFS inbound warehouse labels;

Appointment management and warehouse entry time assurance.

• Multi-platform sorting service:

Supports allocating the same batch of goods to multiple platform warehouses (e.g., some items go to Amazon FBA, while others go to Walmart WFS);

Supports centralized shipping and multi-destination sorting and delivery across multiple platforms and addresses, helping sellers achieve unified inventory management across multiple sales channels.

6. Compliance Assurance to Reduce Warehouse Entry Risks

We strictly comply with the compliance requirements of each platform to help sellers reduce the risk of warehouse onboarding:

• Label Compliance: Ensure that all inbound shipment labels comply with platform requirements (e.g., Amazon FBA Label, Wayfair Supplier Label) to avoid rejection or re-labeling due to labeling issues.
• Packaging Compliance: Based on the platform’s packaging requirements, we provide packaging recommendations and optimization services to ensure the safe and intact condition of goods during transportation and warehousing.
• Appointment Compliance: Follow the platform’s appointment procedure precisely and submit your appointment request well in advance to avoid delivery delays caused by appointment failures.
• Document Compliance: Ensure that import customs clearance documents are complete and accurate to avoid delays in warehouse receipt due to customs clearance issues.
• Exception Handling: To address potential exceptions during the warehousing process—such as refusal of receipt, returns, and label errors—a rapid response mechanism has been established to promptly assist sellers in resolving these issues and minimizing their impact on operations.

7. Transparent Pricing and Professional Assurance

We adhere to a clear and transparent fee structure, setting prices fairly based on factors such as mode of transport, warehousing platform, type of goods, and delivery address, while strictly prohibiting any hidden charges. For special circumstances that may arise—such as platform booking fees, label-creation fees, or residential-address surcharges—we provide full disclosure in our quotations and offer well-founded recommendations for cost optimization. Leveraging our in-depth understanding of the warehousing rules of major e-commerce platforms and our extensive operational experience, we are able to deliver professional, efficient, and compliant warehousing services to sellers.

8. Integrate with end-to-end services to build an efficient supply chain

Our cross-border e-commerce platform’s warehousing services seamlessly integrate with the company’s other core offerings, creating a comprehensive supply-chain solution:

• Integration with overseas warehousing services: Upon receipt of goods in the warehouse, value-added services such as overseas warehouse drop shipping, label application and replacement, and return processing can be seamlessly integrated.
• Alignment with T+1 warehousing: Leveraging T+1 warehouse-onboarding capabilities, we enable next-day warehousing from port container pickup to the platform’s warehouse, significantly shortening the replenishment cycle.
• Coordination with full-container-load and break-bulk shipping: We provide end-to-end transportation services from the port of origin to the platform warehouse, enabling door-to-warehouse one-stop delivery.
• System integration and interfacing: Supports deep integration with sellers’ ERP and OMS systems to enable end-to-end automated management of order, inventory, and logistics data.
  

Our Commitment

We are not just a warehouse-onboarding service provider for cross-border e-commerce platforms; we are also strategic supply-chain fulfillment partners for sellers. Leveraging our expertise in multi-platform coverage, end-to-end one-stop services, flexible delivery-time options, and deep system integration support, we are committed to helping cross-border e-commerce sellers efficiently manage warehouse onboarding and fulfillment, transforming complex logistics operations into a standardized, seamless service experience. This allows sellers to focus on business growth while ensuring that warehouse onboarding no longer becomes a bottleneck for their global expansion.